Privacy Policy

Effective Date: April 8, 2026
Last Updated: April 8, 2026

1. Introduction

Lean Six Sigma Institute (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring transparency in how we collect, use, and protect your personal data.

This Privacy Policy applies to:

By accessing or using our Services, you agree to this Privacy Policy.

2. Data Controller(s)

Depending on your location, your personal data may be processed by:

  • Lean Six Sigma Institute LLC (USA)
  • Lean Six Sigma Institute SLU (Spain)
  • Lean Six Sigma Institute CS (Mexico)
  • Lean Six Sigma Institute SAC (Peru)
  • Lean Six Sigma Institute & CO SAS (Colombia)
  • Lean Six Sigma Institute Chile SAS (Chile)

For users outside these regions, Lean Six Sigma Institute LLC or SLU acts as the primary data controller.

3. EU Representative

For users in the European Economic Area (EEA):

Clara Freire
Email: cfreire@lssinstitute.org
Location: Spain

4. Information We Collect
A. Information You Provide
  • Name, username
  • Email address
  • Phone number
  • Mailing and billing address
  • Job title
  • Account credentials (encrypted)
  • Course activity, assignments, and platform interactions
B. Payment Information

Payments are processed via Authorize.net or bank transfers.

  • We do not store full payment details
  • Payment data is securely tokenized by providers
  • For wire transfers, we only retain transaction records
C. Automatically Collected Data
  • IP address
  • Device and browser data
  • Usage data
  • Cookies and tracking technologies
D. Marketing & Tracking

We use:

  • Google Analytics (GA4)
  • Google Ads / Remarketing
  • Meta (Facebook) Pixel
  • LinkedIn Ads
E. Optional Permissions
  • Camera / media uploads
  • Location (if enabled)
5. How We Use Your Data

We use your data to:

  • Provide courses and services
  • Process transactions
  • Improve user experience
  • Provide customer support
  • Send communications (with consent)
  • Conduct marketing and advertising
6. Legal Basis for Processing (GDPR)

We process data based on:

  • Contractual necessity
  • Legitimate interests
  • Consent
  • Legal obligations
7. Cookies & Tracking Technologies

We use:

  • Essential cookies
  • Analytics cookies
  • Marketing cookies

You can manage your preferences through our cookie banner.

We honor Global Privacy Control (GPC) signals where applicable.

8. Sharing of Information

We may share data with:

Service Providers
  • Hosting providers
  • CRM and marketing tools
  • LMS tools
  • Payment processors
Advertising Partners
  • Google
  • Meta (Facebook)
  • LinkedIn

These activities may be considered “sharing” under California law.

Legal & Business Transfers
  • Legal compliance
  • Mergers or acquisitions
9. International Data Transfers

Data may be transferred internationally, including to the United States.

We use:

  • Standard Contractual Clauses (SCCs)
  • Secure providers and agreements
10. Data Retention
  • Accounts: Until deletion
  • Financial records: Up to 6 years
  • Marketing data: Up to 6 years or until opt-out
11. Your Privacy Rights
GDPR Rights
  • Access
  • Correction
  • Deletion
  • Restriction
  • Portability
  • Objection
California Rights (CCPA/CPRA)
  • Right to know
  • Right to delete
  • Right to correct
  • Right to opt-out of “sharing”
  • Non-discrimination
CalOPPA

We disclose data practices and:

  • Do not respond to Do Not Track signals
  • Honor GPC where required
12. Exercising Your Rights

Contact us at:

info@leansixsigmainstitute.org
agonzalez@leansixsigmainstitute.org

We respond within 30 days.

13. Automated Processing

We may:

  • Segment users for marketing
  • Analyze behavior for improvements
  • Track course performance

We do not make legally significant automated decisions.

14. Data Security

We use:

  • Encryption
  • Access controls
  • Secure infrastructure
  • Incident response procedures
15. Children’s Privacy

Our services are intended for users 18 years or older.
We do not knowingly collect data from minors.

16. Third-Party Links

We are not responsible for third-party websites or services.

17. Changes to This Policy

We may update this policy and will notify users of significant changes.

18. Contact Information

General: info@leansixsigmainstitute.org

Privacy Contact:
Alejandro Gonzalez
agonzalez@leansixsigmainstitute.org

EU Representative:
Clara Freire
cfreire@lssinstitute.org

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